Monday 22 July 2013

Keys This Week?

What a rollercoaster the past two weeks have been. So after PCI on Thursday there hasn't been much happening at the house. The driveway was poured last week which was a massive relief. However not much else has really been addressed. The painters were supposed to come in and repaint last week. Instead they patched a couple of small bits then just went through and took all of the stickers off the walls and pretended they had repainted. These painters are just disgusting. They have no care and obviously no skill. Coral really need to rethink this trade contract. The paint is horrible and they aren't doing the work they are saying they are. The cut in lines are bad enough to make you sea sick. Just wavey and dodgey.

Anyway, at PCI we were told that our contract says they have 1 month to fix anything addressed at PCI but company policy is normally 10 working days. Our SS made a big deal about how he was going to have us in, in 7. So PCI was 11.07.13. 10 working days would be this Thursday. We were also told at PCI that the final invoice would be sent out asap so we could organise a valuer and the cheque to be ready by this date. On Wednesday (nearly a week after PCI) my husband called the SS and asked why we hadn't received the final invoice yet and said he was going to call the accounts department and enquire about it. He was then told not to by the SS. He was told that the SS would call them and sort it out as we had already called. Which we hadn't. Fast forward to yesterday and still no invoice. We were getting rather concerned that the bank wouldn't be able to organise payment with such short notice. At this stage I decided to ignore our SS and call accounts myself. When I did the lovely accounts receivable lady informed me that she had only heard from our SS on Friday that the house was ready for the final invoice to be issued. She did it for me straight away and I managed to send it to our bank at around 10am. The email I received from accounts also mentioned this invoice has been issued before PCI to allow adequate time for finance. Umm think someone dropped the ball on that one.

My husband had spoken to our SS yesterday morning and asked if we were still on track for hand over on Thursday. The response was "if you can get finance organised by then." At 1pm I received a phone call from our bank saying that the cheque would be ready to pick up on Tuesday. Side note - Can't praise the Greater Rutherford Branch enough. They have been fantastic. Thank god we have one business trying to make our life easier. I let Jas know that finance was good to go and he rang the SS to let him know we were right for Thursday. Our SS was rather shocked and unprepared for us to have finance ready so quick. He then asked Jas when we would want to handover then. Jas said "Thursday as discussed." The response was "What! You want to move in this week. I don't know about that." We have issues with our current living arrangements and really need to be moving out this weekend. Jas has rung the SS back after speaking to me about this and the SS has agreed to handover this week and will just have to have things fixed around us. Things that were meant to be fixed by now.

No comments:

Post a Comment